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BIEE Conference 2023: Consumers Plenary Session – Speaker Presentations

Thursday 21 September

Consumers

UK consumers have been badly hit by the energy crisis. They have also to bear the brunt of much of the investment cost needed for the energy system transition and to deliver the low cost, low carbon system of the future. We will discuss how we can protect those who can least manage the cost burden now and explore the investment structures that will allow investment to be delivered in a way that is least cost, least risk and most predictable for consumers. New consumer goods like domestic PV and batteries can have dramatic aggregate effects: what are the tools consumers need to make decisions on these technologies?

The wrong model? Why energy retail needs to change
Richard Hall Chief Energy Economist, Citizens Advice
Thinking beyond the consumer: what if we called them people?
Rebecca Willis Professor in Energy and Climate Governance, Lancaster University
Delivering for Consumers through Community Energy
Syed Ahmed Chair/Director, Community Energy London

 

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